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AIR CONDITIONER
REFRIGERATOR
WASHING MACHINE
WATER DISPENSER
TELEVISONS
RADIO
CASSETTE PLAYER
CD PLAYER
VCD PLAYER
DVD PLAYER
CORDLESS TELEPHONE
MICROWAVE OVENS
BLENDERS
DONUT MAKER
FREQUENTLY ASKED QUESTIONS
AIR CONDITIONER Top
  • Air conditioner should be properly grounded.
  • Do not use an extension cord.
  • Do not operate air conditioner with front cover removed.
  • Do not install air conditioner near a heat source.
  • Clean the air filter once in two weeks.
  • Do not keep any obstacle in front of air outlet window.
  • Back of air conditioner should be open for air ventilation, there should not be any Obstacle at least for 1m.
  • Service your air conditioner once in a year or before start of season by qualified Service personnel. This shall increase the cooling efficiency.
  • When the air conditioner is not going to be used for long period of time, switch off the Power from the mains and unplug it.
  • Whenever starting the unit, always run the unit in fan mode for sometime. Then change the mode.
  • Use curtains or blinds to prevent heat coming into room from sunlight, this shall reduce power consumption.
  • Close all doors and windows when unit is under operation, this shall avoid cold air leakage.
  • Do not position airflow of air conditioner directly at persons.
  • Never allow kids to play near outdoor unit of split air conditioner.
  • Recommended length of piping between indoor and outdoor unit is 5meters.
  • Water dripping from indoor unit should run from drain hose correctly.
  • Place the outdoor unit of split air-conditioned on stable surface, the air flow should be directed outwards.
  • In split airconditioner, if the atmosphere in room is humid and damp, then use dry mode for cooling.
REFRIGERATOR Top
  • Always keep a new refrigerator in vertical position for 3 hours, before switching it on.
  • Clean the refrigerator with a clean cloth, before storing anything inside.
  • In humid condition, there shall be moisture formation on body, which is normal.
  • Place the refrigerator in good ventilated place away from heat source or direct sunlight.
  • Keep refrigerator in stable ground, to avoid any noise problem or imbalance.
  • Frozen food should be kept in freezer chamber.
  • Cooked food should be kept in refrigerator only after cooling food to room temperature, Never keep hot food items in refrigerator.
  • All food stored in refrigerator should have proper space between them.
  • Liquid filled bottles should not be kept in freezer compartment ,it may cause explosion due to Freezing.
  • Leafy vegetables should be kept in netted bags to avoid getting spoilt due to moisture.
  • Minimize frequency and time of opening of refrigerator door to save power.
  • Refrigerator should be defrosted at least twice in a week.
  • CFC free gas used in refrigerator is environment friendly gas, which prevents ozone layer depletion.
  • Do not use, an extension cord for connecting a refrigerator.
  • Avoid keeping fruits and vegetables in front of cold air duct.
  • Wrap foods such as fish, meat - to avoid drying and odour mixing.
  • Dry fruits can be stored in the freezer compartment shelf.
  • Fresh milk can be stored in chiller room.
  • Clean evaporation tray above compressor once in six months.
  • Keep temperature setting of refrigerator at low during winter. And at high during summer.
WASHING MACHINE Top
  • Keep the machine 5cm away from either side of the wall, avoid high humidity or Direct exposure to sunlight or rain.
  • Use water upto 50 deg c.
  • Turn garments inside out when washing to avoid piling and lint.
  • Soiled garments should be soaked in liquid detergent for about 10mins before washing.
  • Colored and dyed fabrics may lose their Colour if washed in bleach.
  • Clean the lint filter after every use.
  • Use correct quantity of water depending on the quantity of clothes to be washed.
  • Drain hose should not be placed at a height.
  • Spin lid should not be open, when spin is in process.
  • Place the laundry evenly in spin drum for spinning, otherwise it may cause imbalance.
  • Remove coins, keys and pull zippers, so as to avoid damage to clothes and machine.
  • Put detergent and softener into the detergent drawer just before washing.
  • Always do not exceed the maximum loading capacity.
WATER DISPENSER Top
  • Place the water dispenser in good ventilated place away from heat source or direct sunlight.
  • Do not start the power when there is no water in the bottle, otherwise water heater will get burnt.
  • Do not use, extension cord for connecting water dispenser.
  • Keep the children away from hot water, always switch off hot water when not required,
  • Clean hot water and cold water tank periodically, by pouring water in cold water tank and opening the Drain cap.
  • Clean excess water formation from refrigerator compartment by a piece of sponge.
  • Never lean the machine for more than 45 deg c.
  • Keep the refrigerator door always closed.
TELEVISONS Top
  • Never move a TV set while it is working. This can cause some Colour patches on the screen. These patches can be temporary and may vanish after some time. However if it continues then get the unit inspected by a technician.
  • Never keep any equipment, which has powerful magnets inside like speakers etc near your TV set. This can also create Colour patches on the screen.
PRODUCT SYMPTOM POSSIBLE CAUSES
TV NO POWER The power cord is not connected
  The power button on the main unit is off
NO TV RECEPTION The antenna connector in not connected or wires are broken
Cables are incorrectly connected to external equipment
The appropriate color system is not selected
NOISY PICTURE The TV is not fined tuned correctly
The antenna is not adjusted correctly
Cables are incorrectly connected to external equipment
Possible station trouble
Possible local interference
NO REMOTE CONTROL OPERATION The batteries need to be replaced
Polarities of the batteries are incorrect
Main power is not ON
Something may interfere in path of remote sensor
NORMAL PICTURE, NO SOUND Volume must be set to min. press vol + button
Volume is set to mute, press mute button
NO PICTURE, NORMAL SOUND Brightness and contrast may be set to min.
NO COLOR Select other color system by SYSTEM key.
Color may be set to min.
Program may be in black and white.
IGNITION NOISE Cause by interference from car ignition or any electrical appliances working
GHOST PICTURE Change the direction of antenna
SNOWY PICTURE Signal may be weak , special antenna need to be installed
IMPROPER COLOR PATCH Turn OFF the TV for 10 mins from mains and switch ON.
RADIO NOISE OR SOUND DISTORTED Station not tuned properly
FM: telescopic antenna is not properly adjusted
AM: unit is not positioned correctly.
FM STEREO INDICATOR LIGHT NOT ON Poor FM signal being recd.
BAND SW is not set to FM STEREO
RADIO NO SOUND Function switch is not set to radio position
Volume set at minimum
CASSETTE PLAYER NO SOUND Function switch not set to TAPE.
Volume is set at minimum
DISTORTED SOUND Head dirty, clean the head.
TAPE SPEED SLOW Tape is old or worn out
Batteries are weak
Tape mechanism belt is loose
Tape mechanism motor may be defective
NO RECORDING TAKING PLACE Erase prevention tab removed from cassette
MIC defective
DISTORTED SOUND IN PLAYBACK Tape head to be cleaned
Recording tape may be dirty.
CD PLAYER VCD/MP3 NOT PLAYING Function switch to be set to CD position
CD is not installed in the set.
CD SKIPPING WHILE PLAYING Scratches on disc
Clean the head of CD lens
NO SOUND Headphone connected to headphones jack ,
Remove the headphone.
VCD PLAYER VCD DISC DOESN'T PLAY The disc is dirty or defective
Insert the disc with label side up
The lens of pick up is dirty
Moisture condensation has occurred on lens
Press the " PLAY" button
NO PICTURE APPEARS ON THE TV Make sure you select the correct video input on the TV
Make sure the TV is turned on
Check if the CD is audio CD.
Connect the video connecting cord correctly
PICTURE IS DISTORTED The disc is dirty or defective
The color system you have selected for this player is
Not the same as the one that disc is recorded with.
When you pauses or use search, picture is distorted
DVD PLAYER NO POWER Make sure the power cord is properly connected
NO PICTURE Check the TV switch is ON.
Check the video connection
Select the appropriate video input mode on the TV to
Receive the DVD signal
DISTORTED PICTURE OR NO COLOR TV type NTSC/PAL setting done in DVD
UNABLE TO START THE PLAYBACK If no disc inserted, insert disc
Regional code matches with DVD player
Ensure the disc label is facing up
Check if the disc is dirty or defective
POOR PICTURE Clean the disc with a soft cloth, from center to the edge
In a straight line.
NO SOUND Check the audio connection
Select the correct input mode of the audio receiver
NO SOUND FOR 5.1CH(ANALOG) The setting item 2.1 DOWNMIX set to 5.1 Ch
NO DIGITAL AUDIO OUTPUT Make sure the setting item 2.2.1 is not off.
WIRED MICROPHONE UNABLE TO PRODUCE Adjust the microphone volume to a suitable volume
VOICE Turn on the microphone
PLAYER DOES NOT RESPOND TO SOME Operations may not be permitted by the disc
OPERATING COMMANDS
PLAYER CANNOT CLOSE THE TRAY Please place disc in the center of the tray
PLAYER CANNOT OPEN THE TRAY If the tray is locked by disc, please use thin stick into
Emergency opening hole and move the inside bar on
The bottom of the player manually.
CORDLESS TELEPHONE NO POWER AC adaptor unplugged or mains power failure
TWO BEEPS HEARD WHEN The handset is located beyond the range of base unit
USING THE PHONE The handset is not registered
Move the handset close to base unit
PHONE DOESN’T RING WHEN Telephone line cord should be firmly connected to
YOU RECEIVE THE CALL the base unit and telephone jack
AC adaptor is switch ON.
the handset must be away from base unit.
too many extension connected to telephone line.
NOISE DURING PHONE take handset close to base unit
CONVERSATION both antenna are fully extended
keep the base unit away from PC, video games or
fax machine.
press CH ket to switch to another channel
LOW BATTERY INDICATION recharge the battery

MICROWAVE OVENS Top
  • Keep a peel of lemon in a bowl of water inside your microwave oven and warm for one minute to remove the smell of cooked food.
  • Cleaning the insides of the microwave may not be easy. Try to rub the inner surface with some moist baking soda. The dirt and grease will come off easily. Wipe dry with a clean towel.
  • Never use a metal container or a foil or even a steel spoon inside a microwave oven. This will cause a sparking inside the oven, which can damage the body and the door of the microwave.
  • You can use glass, ceramic or certain plastics inside your microwave. However, do not use Melamine plates and vessels as this can get damaged over a period of time.
  • Do not cook eggs in the shell, as they will burst.
  • Puncture egg yolks, potatoes, tomatoes and chicken liver before cooking.
  • Never operate your oven empty.
  • Never use metal pans or dishes with metal handles in the microwave.
  • Do not use plates with metal trims.
  • Do not use paper or wooden containers, which can burn.
Trouble Shooting
NO POWER Cord is not connected correctly
House circuit may be tripped off.
NO MICROWAVE POWER The timer should be set
The door is securely closed of oven
RADIO INTERFERENCE IN Clean the door and sealing surface of oven
RADIO & TV Place the radio and TV as far as possible from oven
LAMP IS NOT ON, TURNTABLE Check the fuse,
DOESN’T ROTATE Primary and secondary winding of the transformer
May be short
The door lock hook must have been broken
TURNTABLE ROTATES, BUT The filament of transformer are open
FOOD CAN'T BE HEATED Magnetron filament may be open
The plugs of magnetron or capacitor may be loose
High voltage diode may be defective
LAMP IS NOT ON Lamp is defective or plug loose
TURNTABLE NOT ROTATING Turntable motor defective
Connecting shaft weave broken
DOOR CAN'T OPEN Door lock broken
warpage in door

BLENDERS Top
  • Cleaning a blender jar after use is not so easy. After pouring out the blended material fill the jar to one-third its capacity with water. Use the pulse or inching function for five seconds. You will find that the jar has been washed clean even under the blades. If the material is very sticky then you can even use soap water instead of plain water.
  • The blenders have an overload protection switch. This is to prevent burning of the motor when the blender is loaded above its rated capacity or kept switched on for a longer time. In such a case the circuit breaker switches off the motor. Press the reset switch which is on the top in case of model NB895 and which is at the bottom in case of models like NB894 and NB900 to reset the unit. You can start the unit after waiting for some time to cool the motor and by removing some of the material inside to reduce the load in the jar.
PRODUCT SYMPTOM POSSIBLE CAUSES
DONUT MAKER DOUGHNUT NOT RISEN OR ARE NOT Donut maker not enough, pre heat for 5 mins
BROWN AT THE TOP Too much milk added
To little batter used
Baking powder not active
Batter over mixed
DOUGHNUTS TOO BROWN Overheating, heat only for two mins.
DOUGHNUTS STICKING OR DIFFICULT Doughnut plates are dirty, clean them
TO REMOVE

FREQUENTLY ASKED QUESTIONS Top
  1. STEAM IRONS:

    Q) My steam iron drips when it is not in use. Is it a defect?
    A) In a steam iron the water from the water tanks slowly drips to the sole plate where it is converted to steam which then comes out through the holes on the plate to the cloth which is being ironed. When the iron is kept vertically the water does not come out of the water tank. However if the iron is kept horizontally and if the power is off or if the iron is on very low temperature setting then water can seep out. Always keep the iron vertically or keep it on the dry mode to prevent water from dripping out.

    Q) What is the use of vertical steam function in steam irons?
    A) Light wrinkles on clothes can be removed while they are hung on cloth hangers by using the vertical steam function of the iron. This gives a jet of steam which removes the wrinkles. This is ideal for heavy clothes like suits and jackets.


  2. HOT PLATES:

    Q) I find that in the Hot Plates the power switches off after some time and continuous heat is not available for cooking. Why is this so?
    A) There are certain Hot Plates which have a thermostat control. This is meant to switch off the power when the Hot Plate achieves a specified temperature. While cooking for a long time on a Hot Plate one should always use a totally flat bottomed vessel and keep the thermostat control at the maximum level. In this case the unit will not switch off occasionally. If the vessel used has a curved bottom then only a small part of it touches the Hot Plate resulting in poor heat transfer to the vessel and in overheating of the Hot Plate. This can result in the power switch off.


  3. MULTIBAND RADIOS:

    Q) My multiband radio does not switch on when the ON/OFF switch is pressed. Why?
    A) There is a hold switch in most of the NIKAI Multiband Radios. This is to prevent the tuned station from being disturbed. Once the hold switch is put on the active position then the ON/OFF switch is disabled. In such a case press the Hold button and switch your unit on.


  4. MUSIC SYSTEM:

    Q) I find that one speaker of my music system does not work. Why is this so?
    A) In many units there is a balance control knob. This is to control the sound output from the left and right speakers. If by mistake, the knob is kept to one side then no sound will come from one of the speakers.


  5. TELEVISIONS:

    Q) I find that the colour and sound are not coming properly in my TV set?
    A) The Nikai TV is a multisystem TV which works on different colour and sound standards. Please check the colour and sound system in your country and set the TV to that system to get the best sound and colour from your set.


  6. VACUUM CLEANERS:

    Q) I find that the cleaning power of my Vacuum Cleaner comes down after using it for a few days. Why is this so?
    A) In a vacuum cleaner the suction is dependent on the power of the motor and the cleanliness of the dust bag and filter. If the dust bag is relatively full or if the filter pads are dusty then the efficiency of the unit comes down. In this case empty the dust bag, clean the filters and you will find that the power is back to the original level.


  7. COOKING RANGES:

    Q) What is a Flame Failure Device in a Cooking Range?
    A) In a cooking range with a gas oven such a device is usually fitted. In case the flame inside the oven gets put off during cooking the gas can leak out and become a fire hazard. The flame failure device senses the lowering of temperature inside the oven when the flame is put off and cuts off the gas supply to prevent gas leak and any subsequent danger.


  8. BLENDERS:

    Q) Can I use the Nikai blenders for heavy grinding of items like rice and pulses?
    A) There are heavy and light duty blenders in the NIKAI range. The models like NB895 and NB 899 are meant for blending and liquidizing. For heavy duty operations we have models like NB894 and NB900. These have heavier motors and are rated for longer operations which are necessary for grinding rice, pulses etc.


  9. MICROWAVE OVENS:

    Q) How is cooking done in a microwave oven?
    A) In a microwave oven, microwaves are produced by a device called the magnetron. These waves pass though materials like glass, ceramic, paper and plastic. The waves cause the water molecules inside the food to vibrate. This high speed vibration causes heat and cooks the food from within.

    Q) What is a child lock in a Microwave Oven?
    A) Some microwave ovens have digital controls. If a child presses some button by mistake it can switch the unit on. To prevent this a child lock can be used. The lock can be engaged by pressing two keys on the digital pad. Once this is engaged then all the other keys will not function till the lock is disengaged. This will prevent the oven from being operated by children accidentally.
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